Consumer Watch

Wendy Knowler fights for your rights...

carmel-rickard
November 22 2012 at 11:26

If you are considering a bit of graft and corruption, here’s a little free advice – try it in South Africa rather than Namibia. Some recent decisions by our neighbour’s Supreme Court make it clear that those judges know how to dish it out when dishonesty’s discovered.

Let’s take this month’s most juicy case, one that will have local MPs crossing themselves with relief that, in the Zuma era, our standards of propriety are pretty low.

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November 15 2012 at 10:08

Pity these lawyers: they are so fed up with judges delaying more than 10 years before delivering decisions that they have drafted a new law to put things right. Top of the draft there’s this explanation: “In the wake of widespread public concern about the delay of judgments from the high court and the supreme court, the Law Reform and Development Commission engaged in consultation with members of the judiciary and the legal profession about possible remedies to this problem.”

We’re talking here about our neighbours in Namibia, where the problem of delays by most judges, with the chief justice among the worst offenders, has become a national scandal. It’s been excruciatingly difficult for the legal profession to deal with the problem and many of its members have chosen furious silence rather than speaking out, since they fear provoking hostility from the judges concerned.

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November 8 2012 at 10:16

Dear Public Protector. You are quite right to be deeply concerned about “false billing” – making the state pay for goods and services that were never supplied. And you’re right that the system of away-from-home accommodation for state employees needs a total overhaul. In our little Free State dorp we’ve seen any number of illegal practices. And it’s not just here: people who do the books of accommodation establishments in other parts of South Africa tell me that some B&B owners, gradually drawn into corrupt deals, now find that they can’t escape. 

There are long-established practices for guest-management transactions, whether the person comes directly or through a travel agent, that ensure everything is above-board. But when guests don’t stay as private individuals – when someone else is paying the bill – it’s easy to “fix” the system, and the problem is most acute when government employees are involved.

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November 2 2012 at 10:13

Those movie scenes of a plane, about to take off, delayed when officials burst on board to arrest or release a passenger? Forget it. A top official of the Department of Home Affairs claims international law and local practice make it impossible to happen here.

But is he right? The head of immigration for the Western Cape, Tariq Mellet, has been at the centre of a row over the way his officials ignored an order of the high court last November.

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October 25 2012 at 10:40

As an aspirant farmer working a distant platteland smallholding, I would really love to buy a small tractor. So far, though, I’ve been shocked and intimidated by the difficulties and costs of getting a loan. But that’s only one reason for wanting to celebrate a judgment I read this week, Standard Bank v Dlamini.

The decision should be read by every consumer as well as all credit providers because it shows the courts in no mood to put up with bully banks that try to deceive people about the full extent of their rights.

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