Consumer Watch

Wendy Knowler fights for your rights...

Wendy Knowler masthead
September 22 2014 at 08:46

‘Dear customer, please be advised that if you prove to be difficult, the staff reserve the right to slap you.”

A company could put that notice on their shop wall; still it wouldn’t make it legal for a shop assistant to attack a customer. It would be assault.

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September 17 2014 at 10:40

 An essential part of being a savvy consumer is not accepting things at face value; getting into the habit of asking critical questions.

Many DStv installers claim to be MultiChoice-accredited when they are not; if you don’t check – by going on to the MultiChoice website – you could end up getting a shoddy installation, an inflated price, or both.

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September 15 2014 at 09:36

Debtors watch out – there’s a prescribed debt collection frenzy under way.

Credit providers and debt collectors are in quite a tizz about the fact that time is running out for them to hound consumers to pay debts which have prescribed.

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August 25 2014 at 05:38

The 699-ers are understandably upset by the news that the application to the Port Elizabeth High Court to have all 24 000 or so of them certified as a “class” has been dismissed with costs.

It was intended to be a step towards a class action suit to have their credit agreements with their banks set aside on the basis of reckless lending.

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August 20 2014 at 11:33

 We apparently have millionaire Cornelius Vanderbilt to thank for the “If you have to ask the price, you can’t afford it” line.

It’s one which clearly plays into the hands of restaurant owners, many of whom have their waiters run through the list of daily specials, without revealing the price, and without displaying them on a board or menu insert.

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