Credit card companies in the UK were under fire last week for keeping consumers in the dark about why their credit applications were rejected. A survey of 2 000 people, conducted by UK consumer watchdog Which?, found that nearly half of those who had had an application turned down in the last two years, were dissatisfied with the reasons given for the refusal.
About 79 percent said they were not given specific reasons for the rejection, and 30 percent said they were not given any reason at all.
Quite a few readers enjoyed the story in last week’s column about Cape Town attorney Rudi Ackerman billing a company which kept sending him unsolicited marketing SMSes.
Despite him telling the company to stop and warning that he’d charge his hourly rate for wasting his time if it persisted, the SMSes kept coming, so he sent the company a bill for almost R1 000, which, surprisingly, was paid without argument.
Thanks to the criminals of this world, all of us are routinely subjected to security procedures such as bag searches, scanning machines in airports, and pat-downs if our bling sets them off.
Bank fraud is particularly rife; almost daily I get e-mails from people who have lost thousands thanks to card skimming or cloning, many blaming their banks for not doing enough to prevent or minimise their losses.