As discussed in Monday’s column, it’s especially risky for consumers to enter into contracts over the phone, given that the Consumer Protection Act (CPA) doesn’t compel companies to provide consumers with a copy of call recordings, or even allow them to listen to them.
Some companies will begrudgingly allow their customers to listen to a recording, either in person or over the phone, if there is a dispute over what was disclosed or agreed to.
Did you know that if you agree to take out a contract over the phone, the company is not legally obliged to give you a copy of that call recording, or even let you listen to it, at their premises?
It’s a shocking omission in the Consumer Protection Act (CPA), given that in cases where a contract is entered into over the phone, the call recording is the only record of what was disclosed about the deal, and what you agreed to.
What do unmarried women want? It is interesting that men still don’t know after having had 3 million years to find out. On the other hand women don’t know either. Or rather, they constantly rearrange their prejudices according to age.
An example is quoted in a Californian magazine, Lifestyle, following an interview with Denise Palermo of San Francisco. Palermo, who is into information technology, had just turned 29 and says she had “lowered the bar” when it came to what sort of male she would like as a partner.
Do you check your supermarket till slip, or just toss it without a glance? It’s not nearly as engaging a habit as checking Facebook or Twitter, but the practice is more likely to benefit you in a tangible way.
Earlier this month, Davy Ivins wrote to Consumer Watch about the two incidents that converted him into a dedicated till slip interrogator.