Consumer Watch

Wendy Knowler fights for your rights...

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June 23 2014 at 10:49

To thousands of South Africans, the “Drive a new car for R699 a month” deal seemed like the perfect solution to their “want-a-new-car-but-can’t-afford-it” dilemma.

You get a new car, with a 100 percent loan from one of the banks, making you responsible for the full repayment amount every month, but you offset that expense by signing a second contract with Hong Kong-based Blue Lakes Trading and Promotions, in terms of which you get paid a sizeable amount every month in exchange for turning your car’s back window into an in-your-face moving billboard advertisement, mostly for the scheme itself.

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June 18 2014 at 09:40

"The fact that I carry a Nine West handbag should be enough to tell them that I can afford to pay for stuff.”

I must admit, it was that line in a reader’s opening paragraph which got my attention and heightened my interest in her gripe.

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June 16 2014 at 07:53

Not a week goes by without me hearing from a consumer who responded to an online or traditional advert for a product or a service, wanted to buy it, but discovered at some point that the price was “a mistake” and the actual price was higher.

That scenario usually creates huge conflict between the consumer and the supplier, understandably.

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June 9 2014 at 10:44

The weak rand affects our lives in all sorts of ways, including when we are the grateful recipients of gifts sent by family and friends from overseas by post.

Did you know that if a gift parcel has a declared value of the dollar or pound equivalent of just R400, customs duty will be imposed on the value of the item?

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June 4 2014 at 10:27

‘It’s not about the money, it’s about the principle.” That line crops up in many e-mails sent to Consumer Watch by disgruntled |consumers.

Sometimes it’s a small amount of money at stake – not being given 5c or 10c change, for example –  and sometimes it’s a lot.

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