This past weekend saw various media relay images of the extensive damage and personal trauma experienced in the Western Cape after heavy rains carried by the Black South-Easter, which last devastated Laingsburg in the Karoo, battered the area causing flooding that left at least 20 000 people without homes.
Almost daily I get e-mails from organisations inviting me to business workshops. “Dear Executive”, they begin, inviting my ever-so-important self to learn things every journalist needs to know, such as “management reporting for accountants” and “financial skills for purchasing and procurement”.
Despite me going through the “unsubscribe” process, the e-mails keep coming, and straight into Trash they go.
A few weeks ago I tackled the thorny issue of defective cars and the Consumer Protection Act; the upshot being that while the act entitles you to choose a refund or replacement over a repair in the case of a sofa or a fridge which breaks within six months, it’s a different story when it comes to cars.
It’s a very complex issue, thanks mainly to the huge cost of cars and the bank finance issue, plus the fact that Motor Industry Ombudsman Johan van Vreden and the National Consumer Commission (NCC) have to balance the needs of the consumer with that of the industry, which, Van Vreden says, would be “brought to its knees” within months if forced to replace cars with relatively minor problems.