Laptops get a makeover

Published Sep 29, 2009

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Say goodbye to the "black brick" laptop. The era of the plain, dowdy PC is officially over.

As computer makers roll out their new notebooks and netbooks ahead of the end-of-the-year holiday shopping season, razor-thin, sleek and colourful are most definitely in, as are arresting designs in an ever-expanding array of choices.

Hewlett-Packard and Dell are now more likely to point to subtle changes in design, than to the "speeds and feeds" that PC makers used to tout.

With the exception of Apple, which was making distinctive laptops back in the 1990s, PCs usually came in dull shades of grey or black.

Now, design is permeating the PC market as performance becomes fairly standardised, so style is one of the last remaining areas of competition.

Ed Boyd, vice president of design for consumer products at Dell, said the PC market was changing in the way that athletic shoes did.

Nike "took a commoditised product - sneakers - and made it hip and cool and relevant", he said. "What you're witnessing is the same transformation in the PC business... this phenomenon is crossing both the enterprise and the consumer space."

As PCs have become ever more light and portable, consumers and businesses are placing a premium on the look of machines used out of the home or office.

And PC makers are using design to target different demographics, such as HP's collaboration with fashion designer Vivienne Tam on netbooks aimed at fashion-forward women.

Stacy Wolff, director of notebook product design at HP, said the PC maker took a "big gamble" when it began to focus on design in 2005, but it paid off. Prior to that, HP notebooks were essentially "technology in a kind of nondescript container", he said.

Wolff said HP's new focus was immediately evident in its income statement: "Once we made (design) a strategic element of any development, our financials have just skyrocketed."

At the dawn of personal computing in the early 1980s, the first mobile PCs began to emerge from companies like Tandy, Osborne, NEC and Epson. Many resembled slabs of beige plastic, bulkier than desktops today.

The early 1990s saw the launch of Apple's PowerBook line, which helped set the standard for design, along with IBM's ThinkPad. Sony's sleek Vaio notebooks followed later in the decade, along with Apple's iBook line.

But PCs 10 years ago were still largely seen as vessels for technology, rather than design or fashion statements.

Jeff Barney, general manager of Toshiba America's digital products division, said the company introduced colour in PCs earlier this decade, but they failed to catch on.

"The consumer wasn't ready for it," he said. "We were just ahead of the trend."

As components became cheaper and lighter, PC vendors found more room to be creative, bringing in new materials and finishes, and paying closer attention to design details to catch the eye of buyers.

"We think that design is one of the key buying criteria in retail for laptops," said Barney.

Thin and slick is one of the hottest trends, and the category is growing ever more competitive with Apple's MacBook Air, Dell's Adamo and HP's new Envy line.

A PC buyer today can choose from a dizzying array of colours, textures and designs. "Personalisation" is the order of the day. For example, Dell offers more than 200 exterior designs.

IDC analyst Richard Shim said the market began to shift around 2005 with lower PC prices.

"Consumers started to become the overriding voice in the PC industry and what they were saying is: 'Look there's enough performance here for me to do what I need to do... but what I want is a PC that doesn't look like everyone else's'," he said.

PC makers are first and foremost technology companies, he said, but they have realised that many buyers are more interested in what a notebook looks like than what's inside. - Reuters

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