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A hairdresser who paid more than £26 000 (R363 000) of her wages into the wrong bank account over two years has been unable to get her missing money back – after the recipient spent it.
Sally Donaldson logged onto the joint Nationwide account that she shares with her husband in May 2010 to arrange for £1 000 to be transferred into it from her HSBC business account each month.
But although Donaldson entered the correct account name and sort code, she keyed in one digit of the account number incorrectly and the money was sent to the wrong person.
It has proved a costly mistake as Donaldson did not realise that the money was being paid into the wrong account for more than two years, by which time about £26 650 had gone astray.
Unfortunately for Donaldson, the recipient spent the money and is refusing to pay it back.
The building society says there is nothing that it can do to retrieve the funds, and it cannot even identify the recipient due to data protection laws.
Although she is legally entitled to demand the cash back, retrieving it in practice is more difficult.
She said: “Phone calls to Nationwide, many tears and numerous subsequent calls and letters, have left us with just £1 000 returned and a complete blank of information from Nationwide.
“It leaves a sick feeling in my stomach to think someone has been spending all that hard-earned money.” – Daily Mail
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