Johannesburg - Comair has started rebooking FlySafair passengers following a court ruling grounding Safair Operations's new low-cost carrier, the company said on Friday.
“During the interdict hearing, Comair offered to honour tickets purchased on FlySafair and this has been granted as one of the conditions of the court order,” Comair commercial distribution executive Iain Meaker said in a statement.
“Comair has finalised the process FlySafair ticket holders should follow to be helped on British Airways (operated by Comair) and kulula.com flights and has already processed a few hundred bookings.”
The High Court in Pretoria granted an interdict on Tuesday prohibiting FlySafair from operating until the Air Services Licensing Council's decision to grant it the scheduled licence had been reviewed.
The council granted Safair Operations permission to start its own domestic low-cost operation in August.
However, its competitors went to court to stop the carrier from launching.
Comair on Friday said passengers could contact FlySafair to receive a full refund of the flights booked.
The company said it would do its best to have people travelling on the original day they booked for but could not guarantee times due to scheduling and availability.
No name, date or route changes from the original FlySafair booking would be accommodated, it said. - Sapa