Johannesburg - Telkom customers have been warned to be on their guard against fraudsters using a scam involving fake Telkom cheques.
“They deposit a stolen or counterfeit cheque into a customer’s account and then on a false Telkom letterhead, inform the customer that Telkom had erroneously deposited the cheque into the customer’s account as reimbursement for overpayment collected on their telephone account. This letter is usually delivered to the customer by hand or via e-mail,” says Thokozani Mvelase, Telkom group executive for enterprise risk management.
He said the customer was then asked to transfer the amount into a bank account purported to be in Telkom’s name.
“This transaction usually happens before the cheque is cleared by the bank. The customer’s account would be fraudulently debited with the cheque amount while the initial cheque deposit is later declined by the bank. The fraudsters would, in the interim, have withdrawn the cash.”