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Glass may be clear, but insurer was not

An essential part of being a savvy consumer is not accepting things at face value; getting into the habit of asking critical questions

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Tenant Issues

Who pays for rentals’ upkeep?

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Reuters

Credit providers’ set-off habit will soon be illegal

You’ll be hounded even after a debt has prescribed unless you know the law

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Consumer

Items 51 - 60 of 83

Taken for a ride at crash scene
June 2 2014 at 08:09

Tow truck operators are regularly accused of using dodgy tactics to hook up accident victims’ cars

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Check your statements
June 2 2014 at 08:04

Fraud is rife, which is why you should question strange debits

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Broken-telephone syndrome?
May 28 2014 at 10:29

Do managers and store staff who blatantly deny people their Consumer Protection Act rights do so deliberately or out of ignorance?

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Tenant Issues
May 27 2014 at 07:03

Tenants have rights, but they aren’t absolute

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Water in fuel tanks mystery
May 26 2014 at 07:36

Customers point at contaminated diesel from same station, but can’t prove their claims

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About those insurance complaints
May 26 2014 at 07:29

Not all claims that were referred to the ombudsman related to a repudiation

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Tenant Issues
May 20 2014 at 08:03

Landlords must be even-handed

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Short-term insurers’ scorecards revealed
May 19 2014 at 07:07

It’s important to look at more than just the benefits when choosing cover

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Insurer loses case as ‘facts’ were not facts
May 19 2014 at 07:06

A number of case studies are published in the OSTI’s 2013 annual report. This one caught my eye

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Slick label on sunflower oil has reader 100% misled
May 14 2014 at 07:07

Most of us have bought a product by mistake at some point, having mis-read the label: the wrong variant of a pack of biscuits, for example, or conditioner instead of shampoo

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Items 51 - 60 of 83