Cape Town - Many people have their own preferences when it comes to flying on an airplane.
However, when Bonang Matheba, known for her diva antics, complained of the food she received while travelling with South African Airways (SAA), she was lambasted by Twitter.
There were also others who took Bonang's side, complaining of the service that they had apparently received from SAA.
Matheba complained of the couscous saying "@flysaa we don't like the couscous. Also that meal with the stew. Please hey. Also the funny cheese platter what what. Please."
@flysaa we don't like the couscous. Also that meal with the stew. Please hey. Also the funny cheese platter what what. Please. 😞😷 https://t.co/9kXxfqEzHF
— Bonang B* Matheba (@bonang_m) April 18, 2017
An account that appeared to be South African Airways customer care then responded with a comeback that many would describe as cheeky and 'unprofessional'.
@bonang_m @flysaa Hi, please note that other passengers enjoyed the meals. #flysaaa_care
— FlySAA Care (@flysaa_care) April 18, 2017
Bonang didn't leave that it laying down and responded by suggesting that she should be owed an apology.
@flysaa_care @flysaa Better response would've been-"Sorry. How can we improve our customer service". Trash airline. @flysaa
— Bonang B* Matheba (@bonang_m) April 18, 2017
While many criticised her complaint, others took her side and used the opportunity to slam South African Airways.
@Mefika1 @flysaa_care @bonang_m @flysaa and i guess you dont own a business at all. The customer is king always. You dnt respond like tht
— 🌟 gal🌟 (@netzlee17) April 19, 2017
@flysaa_care @bonang_m @flysaa But this response is not professional. A complaining customer is the best customer. This is why we (SA) rank shit on customer service.
— cikizwa mpuntsha (@cikimpuntsha) April 19, 2017
@flysaa_care @RachAlberts @bonang_m @flysaa So they still serve that crap couscous with 2 pieces of meat on the side? Yuck. So glad I don't fly them or @FlyMangoSA anymore
— Chris Cloete (@chris_cloete) April 18, 2017
Twitter called her out for stunt on Twitter.
Dear bonang.. Who is "we"... Did you have a small meeting and discuss this with your fellow passengers? pic.twitter.com/vcmQ8k1oJ8
— (Andy) 😊 (@andries_mkhonto) April 19, 2017
Who wants to bet that Bonang will block @flysaa_care& @flysaa before 5pm? pic.twitter.com/8ZbCY8H6Da
— Mercedes P. Magwai (@Phuttym19) April 19, 2017
Queen B : Can i have money for food?
SuperMega : ikhona iCuscus on @flysaa😂😂 pic.twitter.com/sU9J9HJzph
— 👑KING 🛡🗡SAVAGE🔱 (@MrLuvo) April 19, 2017