Bad treatment by the taxi industry was one of the reasons many people in the Eastern Cape resorted to hitch-hiking, the province's transport MEC Ghishima Barry said on Thursday.
Speaking at a "hitch-hiking indaba" in East London, he said the industry in the province had been losing its clientele base.
Many commuters no longer felt safe travelling in taxis.
The industry needed to review the training taxi drivers received in disciplines like customer care and proper driving skills.
People had also been driven to other modes of transport by taxi violence.
"The industry has not made any strides to win these customers back to their minibus taxis," Barry said.
Continues Below ↓
"The time has come for all of us to start building a culture of collaboration in order to effectively deal with public transport service provision." - Sapa
|
StumbleUpon
Reddit
Digg
Delicious
Newsvine
Facebook
muti
Twitter
