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Red Hot Chili Peppers fans around the country were disappointed by somewhat less than red-hot service yesterday when Computicket’s system kept crashing after they had stood in queues for hours.
People determined to secure tickets queued at various Computicket outlets from as early as 10am on Tuesday. If you had joined the online queue at 1pm yesterday, there would have been 11 901 people ahead of you.
Speaking for Computicket, Sarita van Wyk said tickets had been sold “at a faster rate than for any concert of this scale previously”.
The pre-sales booking process caused problems. Fans said they had been kicked out of the online booking queue. Others complained they had paid for tickets that they had not received.
Van Wyk said these problems were due to timeout issues experienced with the banks.
“We can confirm that all pending authorisations were reversed and monies put back into the customers’ accounts,” she said. The band will perform in Joburg and Cape Town.