A Durban man keeps receiving e-toll statements for charges he has supposedly incurred since May last year, and says every time he disputes the bills the SA National Roads Agency responds with another charge.
Gary O’Reilly from Waterfall said the last time he drove his car to Johannesburg was in June 2013.
“When I dispute the charges, I send them a photograph of my car. It has no engine and is parked in my garden,” he said.
After the response, O’Reilly said, everything would quieten down for a while, but a couple of months later he would get another account.
O’Reilly believes a truck owner has falsified his vehicle’s registration number, so the e-tolls get sent to him.
He said he found it outrageous that officials failed to notice that his car was not the same as the huge truck that appeared on pictures with the claims against him.
O’Reilly’s car is an Opel Combo, and the one appearing on the e-toll accounts is an 18-wheel horse and trailer truck.
“After every representation form I submit, they tell me they are investigating, but there has been no resolution,” he said.
“JUST TAKE ME TO COURT”
The accounts served on O’Reilly (of which The Mercury has copies) total R1817.94.
“This is frustrating me. I fear if I go licence my car they will turn me down. I hope they take me to court so I can explain myself,” he said.
Sanral spokesman Vusi Mona said the agency employed a service provider, the Electronic Toll Company (ETC), to run the e-toll system.
“ETC interfaces with customers. Since the motorist, Mr O’Reilly, has not had his case resolved, he can send his details directly to Sanral head office and we would query with ETC what the problem is,” he said.
Mona said motorists with problems regarding e-tolls had to first query them with ETC.
The Mercury