And the 10 most reliable cars are…

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IOL mot pic jun21 Honda Civic

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Honda Civic Hatch

How do you find out which brands of cars are the most reliable? Ask the people who have to pay for it when they break down.

British extended-warranty specialist MB&G has gone through its records of warranty claims to compile an accurate list of the brands that generated the fewest claims in 2010. Not surprisingly, Japanese and Korean brands dominated the list, with Honda taking top spot.

The top ten brands with the least warranty claims were:

1 Honda

2 Lexus

3 Mitsubishi

4 Toyota

5 Suzuki

6 Kia

7 Hyundai

8 Subaru

9 Mazda

10 Nissan

Car owners - including companies - are also keeping their cars longer, so many drivers are now, for the first time, coming to terms with the costs associated with running an older car.

MB&G's Kevin Pearce explained: "Modern cars are reliable but, if something starts to go wrong, it's more likely to be in the fourth or fifth year, when the odometer reaches 120 000-150 000km."

"Today's cars are packed full of electronic equipment that controls everything from the engine management system to the automatic gearbox. A small software glitch can often create issues, in addition to other components that can fail simply through age and wear.

"Many components are now not repaired as they used to be, but simply replaced - which increases running costs."

He pointed out, however, that the cost of parts and labour varied widely from brand to brand, so the survey tabulated only the frequency of extended-warranty claims from brand to brand, not their value.


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Anonymous, wrote

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06:23pm on 21 June 2011
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@kesigan, the reason for no german cars is that the spares market is flodded with pirate parts for the top ten cars..

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Kesigan, wrote

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02:53pm on 21 June 2011
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Sorry no Germany brands with the likes of VW, BMW and Merc on the list, I wonder why ???

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Koos, wrote

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12:56pm on 21 June 2011
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This does not actually say much, only counts how many cars, out of warranty, had claims against MB&G. So how many people, who bought a 3 year old Honda bought an extended warranty from them? It would make a lot more sense to express this as a percentage, if there were 5 “Honda” claims, out of 10 warranties sold, it would be bad, but if Nissan had 50 claims out of 10 000 warranties sold it would be excellent.

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JohnMK, wrote

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10:21am on 21 June 2011
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Look at it differently. We as South Africans are not allowed to import used japanese cars because it "does not conform to the standards"as set by our authorities.

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jason, wrote

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10:03am on 21 June 2011
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And, wait for it, there is absolutely no resemblance to the Synovate quality survey people waste so much time on. This is a much better (real world) result. In synovate, for example, mercedes is number 1 in terms of 'initial' quality. But as soon as the new-car-smell goes it doesn't even make the top ten.

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Anonymous, wrote

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10:02am on 21 June 2011
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Mmmmm. Reliability. Durability. Quality. That is what commands a premium and makes for a premium brand. Then why are we paying a premium for Merc; BMW and Audi? Can these brands still realistically command and justify a premium price. Or is it just one big con? the British consumer seems to think so.

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Anonymous, wrote

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10:02am on 21 June 2011
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Japanese make the best cars. Germans make the best ads.

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Anonymous, wrote

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09:13am on 21 June 2011
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All asian cars, no american or european, so why the extra cost for the Top 3 germans when they dont make the cut? could it be pure volume of sales of these on the list that provide a better indication?

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