Car salesman abused buyer on Facebook

Industry news

London - A car salesman sent abusive online messages to a customer whose complaint meant he lost a £200 (R3600) commission for a sale.

Natalie James bought a Vauxhall Corsa from Go Vauxhall in Croydon, south London, but was unhappy with seller Gary Brown’s conduct and reported him to managers at the dealership.

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File photo: Justin Sullivan/Getty Images/AFP

More than eight months later, last Friday, she received a Facebook message from Mr Brown saying: “Thought I recognised you. The complaining little slag!”

When she replied that she did not know him, he wrote: “It was me that sold you the black Corsa, but then you complained about me for no reason at all?…? I ended up losing commission I had earned for selling the car. All because you are a moaning little ****.”

Miss James, an office administrator from East Grinstead, West Sussex, described the messages as “disgusting” in a post on Twitter. Vauxhall bosses apologised to her on the social networking site and said Mr Brown no longer works for the firm.

Last night the 37-year-old, who has sent an apology to Miss James, said he was “ashamed of himself” for sending the messages and “regretted it instantly.”

Police are investigating.

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