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Prepaid electricity customers queue outside an Eskom vendor's home in Ntlazane Road in Harare, Khayelitsha. Photo: Brenton Geach
Eskom's online vending system, which allows customers to buy pre-paid electricity, was back in operation on Friday, it said.
“Vending has been taking place normally for much of today (Friday) and progress has been made in stabilising the system,” Eskom said in a statement.
“However the system continues to experience intermittent problems and customers may at times have difficulty purchasing pre-paid tokens.”
The vending system was taken offline on Thursday night to allow Eskom to fix its problems.
Eskom said it was monitoring the performance of the system and had a team of experts working on finding the cause of the problems. - Sapa
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Anton Maseko, wrote
This is not the first time something of this nature happens,I think Eskom should now fix their problem permanently because it frustrates us as vendors amd also our customers
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