Joburg customer centre closed by strike

Hundreds of Johannesburg residents queued up to query for their accounts at the City of Joburg's billing open day. File picture: Itumeleng English

Hundreds of Johannesburg residents queued up to query for their accounts at the City of Joburg's billing open day. File picture: Itumeleng English

Published Mar 19, 2013

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johannesburg - The City of Joburg's customer service centre in Braamfontein has been closed due to a strike, the municipality said on Tuesday.

“Customers are advised that the Thuso House Customer Service Centre will be closed until further notice during this unprotected strike.

“We urge (customers) to visit other customer service centres around the city to pay their municipal accounts,” the city said in a statement.

Thuso House is the city's central payment point.

“It is not clear to the City at this stage as to what forms the basis for this illegal strike. Efforts to get clarity from unions drew a blank.”

Employees who participated in the strike have been suspended pending disciplinary processes against them.

“The suspensions stems from refusal of staff to resume duties after being formally notified to do so.”

Efforts to contact the SA Municipal Workers Union in Johannesburg were unsuccessful. - Sapa

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