Questions abound after Twitter outage

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IOL pic july27 twitter ceo Associated Press (File image) Twitter CEO Dick Costolo

San Francisco - Twitter suffered its second widespread outage in five weeks on Thursday, a blow to the micro-blogging service's reputation and reliability.

Twitter - infamous for its “fail whale” outage messages in its early years - went dark for hours on June 21. On Thursday, users trying to log on to its website were greeted only by an incomplete error message: “Twitter is currently down for. We expect to be back in...”

“Users may be experiencing issues accessing Twitter. Our engineers are currently working to resolve the issue,” the San Francisco-based company wrote in a blog post shortly after 8.30am Pacific time (15h30 GMT).

The June episode revived fears that stability issues may once again be plaguing Twitter, which claims to have significantly improved its infrastructure. The company blamed that incident on a “cascading bug”.

Founded in 2006, Twitter's phenomenal growth means it has struggled to handle the ever-rising volume of tweets. But in recent years, it has devoted considerable resources toward improving reliability in a move to project itself as a mature, polished brand.

Chief Executive Dick Costolo, who has focused on improving the service's profitability and attracting advertisers, said last month that Twitter has 140-million active monthly users who send 400-million tweets daily.

Google’s online messaging and voice-calls service - Google Talk - also went down for hours on Thursday in what appeared to be a separate outage. The issue should have been resolved as of mid-morning, according to the company's status update page. - Reuters


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