Acsa launches Airports App

Comment on this story


iol travel dec 12 airport

AP

Gadgets bought at airport shops will not be exempt  if they cannot be switched on, they cannot be taken on board.

Johannesburg - Airports Company South Africa (Acsa) has unveiled its pioneering free Airports App that will assist passengers to not only easily navigate any of its nine airports but also make all their travel arrangements from the comfort of their smart devices. The company which facilitates close to 35 million passengers a year is constantly seeking ways of enhancing service offerings.

In addition to expediting airline and parking reservations, the app puts the airport in the pocket of passengers by providing them with convenient tools to find shops and restaurants, airline, travel and traffic information, weather reports and customer care details. It will also assist passengers to easily plan their alternative transport and passengers travelling to Gauteng may synchronise with the Gautrain timetable.

Developed with Generation Y in mind, the app is initially available for download on Android, Apple iOS and Blackberry devices, with the exception of the Q and Z series.

It was piloted by 20 individuals comprising Honours and Masters students majoring in the fields of Information Technology, Computer Science and Informatics, and Electrical and Electronic Engineering, together with faculty members of the University of Johannesburg.

Speaking at the launch of the app, Tebogo Mekgoe, Chief Operating Officer of Airports Company South Africa, said the introduction of the app forms part of first phase of the roll out to introduce such innovative measures to improve travel efficiency at all its airports. “We believe that the Airports App enables our business to take advantage of emerging technologies on smart platforms to offer travellers a virtual airport service, reliably and seamlessly. Statistics show that 79 percent of our travellers want more self-service options; it is an effective way of using technology to respond to passenger demands.”

“We are providing a tool that is simple and intuitive to ensure that travellers gain the advantage of accessing information anytime, anywhere. The growth of personal mobile technology has ushered in a new era of passenger-centric service, offering streamlined experience through a user-friendly interface,” Mekgoe added.

 

Users will be able to do the following with the Airports App:

Flights: Search for flights can be done via a flight number or an advanced search option as well as checking in online. Once the flight is activated, any changes related to the flight will be visible to the passenger on their mobile device.

At the Airport: A list of the airlines that operate at the respective airports, as well as their contact numbers are provided. There is also a list of frequently asked information and contact details of the Customer Care department as well as the airport. Users will have access to a map of the airport developed in conjunction with TomTom and Micello Indoor Maps. This allows the passenger to search for, and be routed to, a location at the airport. Parking options and other information such as a parking cost calculator are also available. Weather updates of conditions at the airport are sent through on an hourly basis.

Shop and Dine: A selection of restaurants and shops to choose from can be searched either by category, terminal or name. A currency calculator is also available.

To and From the Airport: Traffic updates mean travellers can plan their trip to the airport more effectively. Also, there are listings and contact details of the car rental companies, Gautrain, taxis, and shuttle services.

For more information about Airports Company South Africa’s Airports App, visit www.airports.co.za

Hungry for more scitech news? Sign up for our daily newsletter


sign up
 
 

Comment Guidelines



  1. Please read our comment guidelines.
  2. Login and register, if you haven’ t already.
  3. Write your comment in the block below and click (Post As)
  4. Has a comment offended you? Hover your mouse over the comment and wait until a small triangle appears on the right-hand side. Click triangle () and select "Flag as inappropriate". Our moderators will take action if need be.

     

Join us on

IOL-Social networks IOL-Social networks IOL-Social networks IOL-Social networks