McDonald’s fails to appease labour critics

A McDonald's 10-piece chicken McNuggets box is photographed at the Times Square outlet in New York. Photo: Shannon Stapleton

A McDonald's 10-piece chicken McNuggets box is photographed at the Times Square outlet in New York. Photo: Shannon Stapleton

Published Apr 2, 2015

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New York - Labour organisers have a message for McDonald’s: Nice try, but the protests will continue.

The Fight for $15 campaign, which began calling for fast-food chains to raise wages and allow workers to unionise in 2012, wasn’t mollified by the burger giant’s announcement on Wednesday that it would boost pay. In addition to protests scheduled for April 15, the group plans to gather outside McDonald’s restaurants on Thursday to criticise the company for not going far enough.

“There’s still millions of families in poverty due to McDonald’s not raising to $15,” said Kendall Fells, the campaign’s organising director. “We’re going to show McDonald’s this movement won’t stop until we get what we deserve.”

McDonald’s said on Wednesday that it will raise pay at US company-owned stores, which account for about 10 percent of its more than 14 000 domestic locations, by at least $1 above the local minimum wage. The Oak Brook, Illinois-based company also will begin offering vacation benefits as part of the plan, which takes effect on July 1.

By the end of 2016, the fast-food chain expects workers at company-owned locations to earn more than $10 an hour on average. McDonald’s said about 90 000 employees would get the raises. Employees at the approximately 90 percent of restaurants run by franchisees will not.

In its pledge to improve pay and benefits, McDonald’s joined a growing roster of major US employers. In recent months, Wal-Mart Stores, Target and TJX have all vowed to boost pay to at least $9 an hour this year.

Creating inflation?

The burger giant’s higher wages at company locations could force franchisees to follow suit, particularly if they’re operating in a market alongside restaurants owned by the corporation, said Richard Adams, a fast-food consultant and former franchise owner. In the end, that could be good for McDonald’s, he said. Higher wages would force franchisees to raise prices, which would mean higher royalty payments sent back to the corporation.

“They’re basically creating inflation,” he said. “If the franchise down the street stays with the government-mandated minimum wage, there will be pressure.”

The pay hike marks a dramatic early move for new Chief Executive Officer Steve Easterbrook. After his promotion to the top job last month, Easterbrook has been working to reignite growth at the fast-food chain. Other efforts include a test of all-day breakfast at San Diego restaurants and a touch-screen system that lets people customise burgers and sandwiches.

Sales slump

McDonald’s has been grappling with sluggish sales in its home market and a health scare in Asia, where a supplier was accused of repackaging old meat after it was past its expiration date. US same-store sales fell 4 percent in February, a worse decline than analysts had predicted.

The pay raise is part of a push to transform McDonald’s into a modern, progressive burger company, said Peter Saleh, an analyst at Telsey Advisory Group in New York. That means good food, updated restaurants and better service, he said.

“If you’re going to underpay your people, I don’t see how you can have great service,” he said. “They had to do something.”

Still, the raises didn’t far enough for some workers. Kwanza Brooks, a McDonald’s employee who makes $7.25 an hour at a company-owned store in Charlotte, North Carolina, dismissed the move as public-relations gimmick.

“It’s a PR stunt,” Brooks, 38, said on a conference call organised by the Fight for $15. “And that PR stunt isn’t going to pay my gas bill this month, or get my landlord off my back.”

Bloomberg

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