London - A year’s supply of fruit cake, a book of stamps and a free meerkat adoption are some of the bizarre forms of compensation offered by UK companies, a survey has found.
Other “goodwill” gestures include a book of vouchers only redeemable in the US, £2.48 in return for losing internet connection for a month and a free meal at a restaurant where the diner caught food poisoning.
According to the survey for online complaints service resolver.co.uk, firms have also offered an out-of-date bottle of orange juice that was fermenting, 60p in return for not switching mobile providers and a box of condoms after a customer submitted a bad review when one broke.
Complainants also reported receiving a voucher for a new tyre from a scrapyard and a Cadbury creme egg.
Resolver founder James Walker said: “What this shows is companies are not taking the consumer seriously.” - Daily Mail