Nedbank, businessman at loggerheads

Johannesburg 13.07.10 CCTV cameras installed at Nedbank ATMs makes it easy for fraudsters to lof onto internet and get info. picture: neil baynes 12

Johannesburg 13.07.10 CCTV cameras installed at Nedbank ATMs makes it easy for fraudsters to lof onto internet and get info. picture: neil baynes 12

Published Feb 24, 2015

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Johannesburg - Limpopo businessman Zunaid Abdoola has locked horns with Nedbank after thousands of rand was allegedly swindled out of his bank account.

The businessman has claimed that R278 243.08 was transferred from his bank account in two tranches on December 29.

Amounts of R170 210.08 and R108 032.48 were transferred to two separate accounts held by the same bank, Abdoola said.

He said he was alerted to the possible fraudulent activity in his account by a Nedbank official, who phoned him on the same day the transactions took place.

“She had assured me that she had frozen the two accounts at Nedbank, but two (transactions) totalling about R11 000 had (already) been withdrawn at an ATM in the East Rand Mall in Boksburg,” Abdoola said.

He was later told that the entire R170 210.08 amount had been withdrawn despite the earlier promise to freeze the two bank accounts.

“What I don’t understand is how the money was withdrawn if Nedbank had frozen the accounts,” Abdoola said.

He added that Nedbank had since refunded part of the money.

“Nedbank has subsequently refunded the R108 032.48, but not the R170 210.60. They claim my computers were compromised, (yet) they have not shown me any proof,” Abdoola said.

The day before the incident, his Vodacom SIM card was swopped without his knowledge and permission.

“I called the Vodacom help desk and instructed them to block the line as I suspected that someone was trying to conduct an illegal operation,” he said.

It is believed criminals accessed Abdoola’s internet banking details using his swopped SIM card.

Vodacom spokesman Richard Boorman said Abdoola’s was a case of internet fraud. “His online banking details and password would have been compromised for the loss to have taken place.”

Nedbank’s Lucas Venter said Abdoola had responded to a phishing site, compromising his internet banking credentials.

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