Image: Being hacked is bad news for both consumers and business showing just how fragile our virtual world had become Picture: AP Photo/Wilfredo Lee

CAPE TOWN- Hetzner, a Data centre operator and website host based in Cape Town, has revealed a breach of its konsoleH Control Panel database.

 Vulnerable to hackers, customers websites could now be controlled by them. 

In a statement, The firm said that the database was compromised by a SQL (Structured Query Language) injection.

Hetzner has said that the problem is under control. 

“We have external forensic investigators on site working round the clock with our team. We understand that this event has shaken your confidence in us. It is our earnest commitment to provide you with a hosting service you can trust,” said Hetzner.

However, the amount of data that was compromised is cause for concern.

Hetzner said that the following customer details have been exposed:

1. Customer details (name, address, ID number (where applicable), telephone numbers and email addresses)
2. Domain names
3. FTP passwords
4. Bank account details (cheque/savings). No credit card details are stored.


“It is imperative that customers update all passwords associated with your Hetzner account immediately, including konsoleH admin passwords,” said Hetzner in a statement. 

 The firm has also advised users also update email and konsoleH Control Panel passwords.

- BUSINESS REPORT ONLINE