CAPE TOWN - In the early hours of Friday morning, consumers took advantage of online shopping for this Black Friday as websites started their sales at midnight.
The annual Black Friday discount bonanza happening in South Africa and around the world has some outlets offering discounts of up to 50%.
Stores experiencing problems are; retail giant Takealot, online fashion store Superbalist.com., Dion Wired websites across The Foschini Group (TFG) have been experiencing technical difficulties due to the Black Friday craziness.
A visit to the Takealot website claimed it will be back up and running soon, while Superbalist’s read “oh no, something went wrong.”
All websites have seemed to have recovered, but not before a flood of angry consumers made their voices heard on social media.
According to David Nel managing partner at Tangent Solutions, a Microsoft Gold Partner, the sites crashed because the infrastructure they have built or the servers could not process the large amount of requests being sent.
superbalist and takealot already crashed, 12:00:34 crashed, 34 seconds— AQA (@aqaworldwide) November 23, 2017
Hi Victoria, we experienced some pricing issues when the sale first started but have corrected the issue – you should be able to see how products have been discounted now.— Superbalist.com (@superbalist) November 24, 2017
The https://t.co/FoxSAGgqv7 website and apps are temporarily down.— takealot (@TAKEALOT) November 24, 2017
We’re so sorry for disappointing any customers who are trying to shop this Black Friday, and we’ll be back up and running as soon as possible. pic.twitter.com/i5XS8YR6eo
- BUSINESS REPORT ONLINE