CAPE TOWN – Takealot started their blue dot sale for Black Friday on Friday at midnight and this saw the company reaching a record number of visitors to its site.
The company generated more than R11,5 million worth of transactions in the first hour alone and surpassed the R87 million GMV mark – the total value of transactions generated last year Black Friday 2017 – by 08:30 on Friday.
However, customers took to social media stating that they were very unhappy with the online retailer due to numerous issues such as problems with paying for their items on the website, some consumers found that they were charging more for the item today than a few days ago and complaints came through with the website not being responsive.
Takealot reached out to Business Report to provide clarity on these matters.
With regard to the price of a product changing at check-out, Julie-Anne Walsh, chief marketing officer at Takealot.com said: "As with all promotions, a limited number of units are made available at the sale price.