DURBAN - Five South African banks were featured on the Forbes 'The World's Best Banks' list with Capitec rated as the best South African bank.
Forbes partnered with market research firm Statista to create the list of 'The World's Best Banks'. For the list, Statista surveyed more than 40000 customers across the world for their opinions on their current and former relationships with banks. The Forbes list includes banks from 24 countries.
General satisfaction and key attributes like trust, fees, digital services and financial advice were the criteria that the banks were rated on.
Some of the banks that were mentioned on the list include Tesco Bank, Virgin Money Holdings, the Bank of Montreal, Bank Australia, ICICI Bank and Standard Chartered Bank amongst others.
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Capitec was the highest-ranked SA bank, followed by newly-launched Tymebank which is South Africa's first fully digital bank. First National Bank (FNB), Nedbank and Bidvest rounds up the top five local banking institutions on the list.
Here's a look at the ranking:
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Ranking
Name of bank
Headquarters City
Headquarters Country
Employees
1.
Capitec
Stellenbosch
South Africa
13333
2.
Tymebank
Johannesburg
South Africa
3.
First National Bank (FNB)
Johannesburg
South Africa
46284
4.
Nedbank
Sandton
South Africa
31277
5.
Bidvest Bank
Johannesburg
South Africa
1179
"We’re humbled by this acknowledgement," TymeBank Chief Executive Tauriq Keraan said.
"To be recognised by such a credible international business authority, a mere 18 months after we launched TymeBank to the public, further reinforces that what we’re doing is having the right impact on customers."