JOHANNESBURG - From cars to the finance industry, automation is coming for jobs not just in South Africa, but across the planet. 

Today Craig joins us to discuss how this trend will affect the retail industry.  

The advent of online shopping was a major disruption in the mid 2000’s, however as Craig discusses below, It is not all doom and gloom, retail will always need some form of face to face engagement. 


iol-22-craig retail industry.mp3