Telkom's new Freed@ portal will bridge the digital divide between businesses and consumers and allow businesses to create and share content with consumers.
Photo: Telkom
Telkom's new [email protected] portal will bridge the digital divide between businesses and consumers and allow businesses to create and share content with consumers. Photo: Telkom

Telkom's [email protected] portal to connect businesses with consumers

By BR Correspondent Time of article published Jun 19, 2020

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DURBAN - Telkom's new [email protected] portal will bridge the digital divide between businesses and consumers and allow businesses to create and share content with consumers.

The Telkom [email protected] portal offers consumers digital currency, T-Coins, for engaging with the content put up by businesses. These T-Coins can be redeemed as Telkom data and airtime, and entries into a weekly R5000 cash-draw competition.

Businesses are able to market on the [email protected] platform by paying to put up content such as image and video adverts and surveys that help them gain insights into their consumers and sell to them directly. The portal pushes consumers to the business’s websites where they can make purchases.

Telkom [email protected] will be zero-rated for Telkom mobile users allowing businesses to market to Telkom users at no data cost while rewarding them for engaging. The app will also be available to other network carriers.

Consumers will also be able to use a basic text based chat platform for messaging and engage with educational content.

Lunga Siyo, Chief Executive of Telkom Business and Yellow Pages said, "Telkom has always been behind products and services that ensure greater access and opportunity to all South Africans. [email protected] is a platform that will ensure underserved consumers are not left behind by the digital economy by giving them affordable access to goods and services through this digital platform".

Data affordability has created a gap between consumers and businesses. Consumers who cannot afford to browse online for goods and services due to the high volumes of data consumption online platforms and digital adverts take up, are left behind in an ever-digitising economy. 

Telkom [email protected] bridges this divide by zero-rating the platform and rewarding the consumer for engaging while businesses are able to advertise direct to consumers. 

BUSINESS REPORT ONLINE

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