Virus is a litmus test for ‘working from anywhere’

Check-in counters of Japanese airlines are empty at the Gimpo Airport in Seoul, South Korea, Monday, March 9, 2020. South Korea announced on Friday, March 6, it will end visa-free entry for Japanese citizens starting Monday in retaliation for a two-week quarantine imposed by Japan on all visitors from South Korea because of its surging viral outbreak. (AP Photo/Ahn Young-joon)

Check-in counters of Japanese airlines are empty at the Gimpo Airport in Seoul, South Korea, Monday, March 9, 2020. South Korea announced on Friday, March 6, it will end visa-free entry for Japanese citizens starting Monday in retaliation for a two-week quarantine imposed by Japan on all visitors from South Korea because of its surging viral outbreak. (AP Photo/Ahn Young-joon)

Published Mar 10, 2020

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JOHANNESBURG - Remote working, the working style that allows people to work outside of a traditional office environment, is already a growing trend around the world but is likely to receive a substantial boost from coronavirus fears.

Even before the outbreak of the pathogen, there had been a cultural paradigm shift and growing acceptance of “working from anywhere”, even by giant established companies such as Amazon and Apple.

The coronavirus has accelerated this trend. It’s giving us a glimpse into the future when even more people are expected to work from home.

It will likely prove a real time litmus test not only to see if businesses can carry on functioning effectively during an emergency event, but also if companies could give their employees more freedom from the office in the future. The real test of a company’s ability to allow its employees to work remotely always comes down to excellent IT organisation and preparation.

Thanks to digital transformation and cloud computing, many businesses have probably already migrated a lot of work to the cloud. Collaboration tools should also be in place.

Since the outbreak of the coronavirus, many businesses have told their employees to work from home and connect through video-conferencing like Skype and Zoom, team messaging apps like Slack and via online meetings and chat apps like Whatsapp.

Other tools include Google Drive, which is a cloud storage platform that keeps files in one secure and centralised location. Remote workers can store and share documents, spreadsheets, and slide presentations.

For large files that are too big for regular email, Dropbox offers various features for managing remote employees who can sync, share and collaborate on documents.

The remote working trend is based on sound principles of reducing people’s carbon footprint by not travelling in to work each day. Equally, smaller offices are needed if people work from home, further reducing carbon footprint and potentially dramatically cutting the costs of needing more office space.

Remote workers tend to be happier too, and the option to work from different locations is an increasingly expected norm by younger workers entering the workforce.

Employers must understand the different ways that Gen Z, those born in the mid 1990s, work and ensure they are able to attract and retain them into the workforce, particularly in the midst of a skills gap in many sectors.

To do so, companies are likely to appeal to Generation Z’s desire for a career with a purpose and wellbeing, something that is easier to offer by creating work choice.

The next few months are likely to lay the groundwork for an even greater acceptance of remote working as business do all they can to reduce the risk of coronavirus spreading

Linda Trim is a director at workplace design specialists Giant Leap.

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