JOHANNESBURG – The National Credit Regulator (NCR) is urging credit providers to desist from retaining consumers’ cards and identity documents.
“As we head towards elections, all credit providers are instructed to desist from retaining consumers’ cards and identity documents and should return them to the owners,” the NCR was quoted as saying by SAnews.gov.za.
This as South Africa’s 26.7 million registered voters are anticipated to cast their ballot in the National and Provincial Elections on 8 May.
The credit regulator, which is an entity of the Department of Trade and Industry (dti), urged all consumers whose bank cards, South African Social Security Agency (SASSA) cards and identity documents, which were taken by credit providers to collect them.
In terms of the National Credit Act (NCA), it is illegal and also a criminal offence for credit providers to retain any consumer instruments such as identity documents, bank and SASSA cards as a way to enforce credit agreements.