Amazon sweeps US market

Published May 8, 2017

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Amazon is dominating the

nascent market for voice-controlled speakers, research firm

eMarketer said on Monday.

The e-commerce giant's Amazon Echo and Echo Dot devices will

claim a 70.6 percent share of the US market this year, the

study found. The speakers feature Alexa, Amazon's

voice-controlled aide, which users can tell to play music, order

an Uber or turn on the house lights.

That puts it far ahead of Alphabet Inc's Google

Home, a similar gadget that has a 23.8 percent share, and less

successful offerings from other tech companies.

The number of active US users will more than double for

the devices this year, to 35.6 million, eMarketer said.

Read also:  Amazon's Self-driving vehicles

The report underscores Amazon's progress in making Alexa and

its speech-recognition technology an integral part of customers'

lives. More users means more data that can improve Alexa's

understanding and could make it a top platform for voice, like

Windows is for desktop.

Amazon does not disclose Echo sales figures but has said it

had trouble keeping the product in stock. Device sales and extra

revenue from shoppers placing orders via Alexa could generate

$10 billion for Amazon by 2020, RBC Capital Markets analyst Mark

Mahaney said in a recent note. And that does not include

potential revenue from others using Alexa as a platform.

Google's share is expected to grow, though. Tests by

analysts have shown the technology underpinning the Google Home

to match or be superior to competitors. A survey by Mahaney

found the device's brand awareness in the United States already

equaled 80 percent of Alexa's, despite being on the market for

fewer months.

The statistics from eMarketer focused on speakers and left

out other virtual assistants: notably, Apple Inc's Siri

and Microsoft Corp's Cortana. More than 60 million in

the United States will use virtual assistants at least once

monthly in 2017, the report said. That's over a quarter of US smartphone users. 

REUTERS 

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