CAPE TOWN – First National Bank (FNB) has announced price increases for its Connect cellular products, introducing price changes on its website
Commenting on the increase, Shadrack Palmer, Chief Commercial Officer, FNB Connect told Business Report: As part of its first pricing review in three years, FNB Connect will be harmonising its pricing for Out of Bundle, Once Off Bundles and Recurring Bundles across all Voice, Data and SMS pricing plan. This will help standardise the prices of these bundle rates for customers whether they are on Prepaid, Top Up or Post Paid and simplify the price structure in the bank’s mobile offering.
The new pricing is valid from 1 November 2018 to 30 September 2019 and includes new pricing for voice and data services.
"The review is aligned with FNB Connects ongoing business strategy to ensure that its offerings provide superior value for money, increased customer satisfaction and legislative compliance while meeting industry standards. The revised prices remain competitive and customers may receive the added benefit of earning up to 15% back in eBucks on their FNB Connect purchases," said Palmer.
"We remain committed to providing customers with added convenience that ensures customer satisfaction and lessens customer angst", said Palmer.