CAPE TOWN – Microsoft announced that it will be re-releasing its Windows 10 October 2018 Update, as it has fixed the issue that caused data deletion issues.
John Cable, director of program management for Windows Servicing and Delivery said in a statement: "Last week we paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigated isolated reports of users missing files after updating. Given the serious nature of any data loss, we took the added precaution of pulling all 1809 media across all channels, including Windows Server 2019 and IoT equivalents."
The software giant said that there were only a few reports of data loss, at a rate of one one-hundredth of one percent.
“We have fully investigated all reports of data loss, identified and fixed all known issues in the update, and conducted internal validation,” said Cable.
Microsoft is now re-releasing the Windows 10 October 2018 Update to Windows Insiders, before rolling it out more broadly to consumers.
“We will carefully study the results, feedback, and diagnostic data from our Insiders, before launching it broadly to consumers.,” said Cable.
Microsoft has developed fixes to address a variety of problems related to all the issues and these fixes are now being tested with Windows Insiders.
“We have added an ability for users to also provide an indication of impact and severity when filing User Initiated Feedback,” explains Cable. “We expect this will allow us to better monitor the most impactful issues even when feedback volume is low.”
Microsoft will now monitor feedback related to this re-released build of Windows 10 October 2018 Update and will officially launch it to consumers once the company is confident about the update.
“We are committed to learning from this experience and improving our processes and notification systems to help ensure our customers have a positive experience with our update process,” said Cable.
BUSINESS REPORT ONLINE