DURBAN – South African venture capital firm Kalon Venture Partners and Mauritius-based Compass Venture Capital have invested financial services chatbot providers, FinChatBot.
The investment amount is $500 000 (R7 million).
FinChatBot develops chatbots to help financial service providers acquire and keep customers through artificial intelligence-powered conversations.
Antoine Paillusseau and Romain Diaz, FinChatBot co-founders, recognised the opportunity to use chatbots to meet the expectations of customers worldwide for services that are available 24/7.
FinChatBot promises to significantly lower the drop off rate generally experienced by customers who engage with a call centre.