CAPE TOWN – Takealot started their blue dot sale for Black Friday today at midnight on 23 November but according to their customers, the company didn't provide a great experience thus far.
Takealot customers have taken to Twitter to complain about numerous issues such as problems with paying for their items on the website, some consumers found that they were charging more for the item today than a few days ago and complaints came through with the website not being responsive.
Users stated that the website crashed at the payment screen after they had clicked pay, and on certain occasions funds still came off their account.
The company was responding to certain users on Twitter to try and help them resolve their issues.
In response to the checkout issue, TakeAlot said on Twitter: "We've disabled the Credit Card and Masterpass payment options until our payment partner has restored their service. Please try using one of our other payment methods like Instant EFT via I-Pay in the meantime."