DURBAN - Uber has rolled out their RideCheck feature to all drivers and riders in the US and has planned to launch the feature in other countries.
A year ago, Uber introduced a number of new features, including RideCheck. RideCheck proactively surfaces tools riders and drivers may need when it detects something may have gone wrong, like a possible crash or an unexpected long stop.
For the past year, Uber has been piloting and refining RideCheck to ensure it works well for customers and partners.
How RideCheck Works
GPS has been the backbone of the Uber experience. Every trip is on the map, so Uber knows where and when users are riding and who’s behind the wheel. By using this data and other sensors in drivers’ smartphones, Uber technology can detect possible crashes or if a trip goes unusually off course.