CAPE TOWN - Volkswagen has recently launched a customer app-My VW App as part of their digitisation strategy.
The App is said to provide roadside assistance and features the 'Guardian Angel' feature - a journey tracking tool that notifies loved ones on the progress of a journey and sends an alert if there is a journey disruption.
According to company's statement, this App allows owners to access all their vehicle data and the information they need.
Some of the features on the My VW App allows users to request a service appointment at their nearest service centre, book a test drive, request a quote for a new car, access their car's service history as well as view and manage their financial contract information.
VWSA Chairman and Managing Director, Thomas Schaefer said, "As Volkswagen, we want to stay abreast of technological advancements whilst making it simpler to own a Volkswagen vehicle which is the crux of this app. Not only does the app allow drivers to interact with the Volkswagen brand, it has also made it simpler to book a test drive, apply for vehicle finance, use your mobile GPS to locate the nearest service centre as well as book a service".
Sales & Marketing Director at Volkswagen Group South Africa, Stefan Mecha says being awarded as the Most Innovative Brand 2017 in Germany testifies that the company is committed to innovation in all spheres of the business.
The My VW App is now available for download for any Android and Apple smartphones, from Google Play Store and Apple iStores.
- BUSINESS REPORT ONLINE