Fedhasa chairperson Jeff Rosenberg said they had offered their support to the renowned hotel after the robbery on Tuesday.
A gang of 15 robbed guests, staff and a jewellery store. The store has been on the premises since 2012.
Rosenberg said: “We are deeply concerned by the incident and the ripple effect this had on the industry. The industry, along with partners such as the Western Cape government, Wesgro and the City of Cape Town, has been engaged in ongoing efforts to address crime impacting the tourism industry and have committed to working together to ensure security within the industry.”
Meanwhile, the DA’s shadow Tourism MEC, Manny de Freitas, reiterated that the incident was “really bad for tourism as bad news travels fast”.