Cape Town - During his fact-finding mission on the Metrorail train ride, Mbalula said his interventions would be different from previous programmes, which he described as ad hoc and unsustainable.
He said the pain of "our people needs our urgent attention", the Central Line in Cape Town is arguably the most problematic, old infrastructure issues and predominantly, theft.
"I am here now and we will come back. We will address this issue," Mbalula said.
In the early hours of Tuesday, Mbalula rode from Chris Hani Station in Khayelitsha to Langa station to interact with commuters and learn about their daily encounters and frustrations.
The Central Line rail corridor is known for a multitude of regular challenges, ranging from service delivery protests, the torching of coaches, taxi violence, sporadic stops due to manual movement authorisation, vandalism and damage to infrastructure, illegal connections, the mushrooming of informal settlements along the route and sewage disposal/encroachment.