It is the most efficient government department I have ever visited.
Not only is their efficiency commendable, it is also a pleasure to be assisted by a friendly and most helpful team.
My son-in-law is a Michelin chef who worked at the One&Only restaurant in Cape Town before returning to the UK several years ago to further his experience.
He is keen to return to South Africa to establish a restaurant in the Western Cape with funds coming from outside the country.
His wife and both his children have South African passports, but he is a citizen of the UK.
In order for him to apply for a work permit, he requires an unabridged marriage certificate.
He has now been waiting for the Department of Home Affairs to issue this certificate for nine months, and still there is no light at the end of the tunnel.
How can we accept such different levels of efficiency under one government?
* Mike de Wet, Kleinmond
** The views expressed here are not necessarily those of Independent Newspapers.