Eskom suspends major services

By Chevon Booysen Time of article published Jul 21, 2021

Share this article:

Cape Town - Eskom has suspended major services to areas affected by the taxi violence across the metropole.

The power supplier said the violence posed a “significant threat to the safety of Eskom staff travelling in vehicles that resemble taxis”.

“The Eskom Specialised Maintenance and Support teams who travel in white minibuses that resemble taxis, are at risk and we would not want them to be mistaken for taxis and potentially be targeted.

“As a result, all the Eskom white minibuses that resemble taxis have been grounded. The grounding of these vehicles limits Eskom’s ability to provide major services in the affected areas.

Some of the areas affected by the violence include Khayelitsha, Nyanga and Langa.

“Eskom will continue attending to all other faults that are not affected by the grounding of these types of vehicles. Eskom will conduct frequent security risk assessments and provide security to teams attending to other faults in all high risk areas.”

Eskom assured customers that it was working closely with the authorities and Eskom Security Services to ensure the safety of its staff working in those areas.

“Unfortunately, there will be a significant delay in restoration efforts of technical teams out in the field, meaning customers may experience prolonged durations without electricity. Customers may, however, still report electricity-related problems and are encouraged to download the MyEskom Customer App, which is available on the Google Play Store for Android devices and the App Store for Apple devices and allows customers to instantly receive a reference number and view the status of their request.

“The taxi violence across the city has caused numerous disruptions, crippling the transport system.”

Earlier this week, Golden Arrow Bus Services had to limit its services, causing about 100 000 commuters having to find alternative transport after a bus driver sustained a gunshot wound to the face when he was targeted while transporting passengers along the N2 near Borchards Quarry. The bus service is on limited services and not operating in certain volatile areas.

Eskom customers can also contact the Share Call number at 08600 37566 or email [email protected] to log a fault.

Cape Times

Share this article: