Wayne Twynham, who accompanied his 72-year-old uncle, who has had one leg amputated, said many patients who were unable to wait to use the one working lift had abandoned their appointments on Wednesday.
“We came here early and had to wait at least 45 minutes to use the lift. I cannot carry my uncle as he is in a wheelchair. Imagine how people feel coming from afar to be treated like this,” he said.
Another amputee, Bhekabe Kubo, 56, said he had come for physiotherapy but had nearly turned back due to frustration over using the lift.
“Most of the people who came here today were using crutches and wheelchairs, but they had to wait a long time to be attended to,” he said.