Customers are searched as they enter the store.
“We have instituted a new search process for our people and customers’ safety and protection,” said Kirsten Hewett, head of communications for Woolworths.
Hewett did not provide specific details on how customers would be searched nor how long the policy would be in place, citing the “sensitivity of the investigation”.
Many shoppers had not yet heard of the new search policy. Some approved of it while others were hesitant.