Makro said they will be enforcing a customer limit on shoppers to give all residents fair access to essential items. Picture: Doctor Ngcobo/African News Agency(ANA)
Makro said they will be enforcing a customer limit on shoppers to give all residents fair access to essential items. Picture: Doctor Ngcobo/African News Agency(ANA)

Makro announces shopper restrictions as residents gripped by 'panic buying'

By Se-Anne Rall Time of article published Mar 17, 2020

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Durban - Makro has announced that they will be enforcing customer limits on shoppers. On Tuesday, the bulk retailer said this was being done to give customers fair access to essential items.

"As a responsible retailer we assure you that we are doing everything we can to ensure that you and are families are safe and have the essentials you need. We request that everyone be considerate in the way that they shop, mindful that stockpiling hurts the most vulnerable in our society. Let's help give everyone fair access to essential items," Makro said. 

Makro was responding to news reports of residents buying in bulk as fear and panic over the spread of coronavirus continues to grip the nation. 

The Shoprite Group has also appealed to customers to only buy what they need.

Shoprite Group CEO Pieter Engelbrecht said the gaps which are now evident on the shelves and those of other supermarkets are because of the unprecedented demand as a result of fear over the effect of the coronavirus.

He said they have stock arriving regularly to ensure that shelves remained stocked. 

“May I appeal to our customers to please think before they buy and only buy what their families need, so that others are not left without much-needed items. If we all shop as we normally do, our stores will soon return to normal and there will not be empty shelves," Engelbrecht said. 

Meanwhile, Pick n Pay announced that all supermarkets and Hypermarkets will have a special pensioners’ shopping hour every Wednesday from 7 - 8am, starting from Wednesday, March 18.

"Given the situation with the current Coronavirus, it’s important to us that our older customers are able to limit their exposure. This dedicated shopping hour will give shoppers aged 65 and older exclusive use of the store. Pensioners also get double Smart Shopper points in-store on Wednesdays," the retailer announced. 

The Mercury

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