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Ongoing load shedding has caused disruption of water supply to areas north of Durban

By Karen Singh Time of article published Oct 12, 2021

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DURBAN: The eThekwini Municipality has announced that the water supply to areas north of Durban has been interrupted due to ongoing load shedding.

The municipality said it was aware of the interruption of water supply in areas of north of Durban, which include Ottawa, Parkgate (old and new phase), Aloe Drive and Southridge, Valdin Heights, Riyadh and Waterloo Township, Hammond’s Farm and Umdloti.

In a statement today, the municipality said this interruption was a result of the ongoing load shedding and technical issues affecting the supply of water at the Hazelmere Water Treatment Works, as well as the eThekwini Waterloo System.

“As a result, the Waterloo and Katzkop reservoirs are struggling to fill up. This has created low reservoir levels, which has impacted water supply to communities serviced by these reservoirs,” said the municipality in a statement.

It said to build up reservoir storage, technicians are isolating the outlets of the two reservoirs from 10pm to 3am until Thursday, October 14.

The municipality said it believed that by then, the water supply would be fully restored.

“The municipality apologises for the inconvenience caused and requests that the public be patient during this period,” said the statement.

For more information regarding water supply, residents can contact the call centre on 080 131 3013, the toll-free number on 080 311 1111 or the eThekwini Water and Sanitation WhatsApp number on 073 1483 477.


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