Supercar makers don't talk to women!

Published May 20, 2015

Share

Jona, Switzerland - Supercar makers are like teenage boys at a high school dance, according to business consultant Belinda Parmar. They don't have a clue how to speak to women.

They may need to learn, and quickly.

With the number of financially independent women on the rise across much of the world, high-performance carmakers risk losing a potentially big market to more adaptable rivals.

“Any woman could drive these cars,” said Sonja Heiniger, the Swiss owner of an Internet services firm who has owned four Lamborghinis and hits the racetrack in a Porsche.

“If you only address men, then that's a pity,” the 76 year-old said as she touched the accelerator in her latest Lamborghini, a $375 000 (R4.5 million) Gallardo Super Trofeo Stradale special edition car in “rosso mars” red.

It may be more than a pity; it could prove costly. While fewer than 10 percent of Lamborghinis and Ferraris in the United States are bought by women, the figure for Porsche has climbed to almost a quarter. In China, one of the world's fastest-growing car markets, Porsche makes almost 40 percent of its sales to women.

Porsche has picked tennis star Maria Sharapova as a brand ambassador and expanded into SUVs, a category which has proved popular among women, but the high-performance car industry has a long way to go.

It remains dominated by gender stereotypes, with scantily-clad models decorating the stands at car shows. And most brands make little attempt to address women - just look at the number of car adverts in male-orientated magazines such as GQ compared with Marie-Claire and Elle that have a more female readership.

When luxury carmakers have tried to market to women, their attempts have sometimes backfired. An Aston Martin dealership in Britain organised a “Ladies Day,” offering an Estee Lauder make-up lesson after a test drive, a move some women criticised as patronising.

Lamborghini Chief Executive Stephan Winkelmann is wary of trying.

“It's like with an engineering degree which attracts more men than women, that's just how it is,” he said.”Males are more into the car business and the super sportscar is the pinnacle of that business.”

He added he would like to see more women buyers, but would not push to attract them in order “to keep the Lamborghini DNA as pure as possible”.

FERRARI'S FEMALE FANS

Women tend to choose cars that are smaller, cheaper and more fuel-efficient, but there are those who want cars that are powerful, loaded with features and fun to drive just as much as men, especially in emerging markets.

Although Ferrari sells only around eight percent of its cars in the United States to women, the figure is about three times that in China. Women customers in China also often opt for the more powerful and more expensive 458.

Bentley chief executive Wolfgang Duerheimer said: “Women in China are proud of what they have achieved and let it show.”

The potential female customer base for high-performance cars is getting bigger. A record 197 women made Forbes's list of billionaires this year, up from 172 in 2014, though still a small proportion of the 1826 total, while countries such as Britain are making progress in a drive to ensure more women are represented in company boardrooms.

The car industry itself is changing, albeit slowly, with Mary Barra now the chief executive of General Motors.

According to Parmar, CEO of consultants Lady Geek which is advising carmakers such as Aston Martin and Lexus, high-end brands should consider modifications for women drivers. Aston Martin is planning a new crossover that will have a higher sitting position as well as a slightly smaller steering wheel.

“It's about showing empathy in design,” said Parmar, “so that I can get in and out of a car wearing a skirt and not feel silly.”

But such empathy is generally in short supply.

Marketing strategy consultant Jane Nakagawa said: “It's a miracle we still find a few cars interesting enough for us to buy when everything - from planning, design, marketing to customer service - is done for men by men.”

California insurance executive Jessica Harris was taken aback by the lack of attention she received during a visit to a local Maserati dealer.

“The salesman kept addressing only my husband,” she said, “even though I was the one asking the questions and had made it clear from the start that it was me buying a car with my own money for me to drive.”

Reuters

Follow IOL Motoring on Twitter

Related Topics: