London - Putting a ‘smiley’ face emoji on work emails is likely to make colleagues grumpy, a study has found.
Rather than putting a cheery grin on the reader’s face, they are more likely to think the sender is incompetent.
The smile emoji, or emoticon as it is also known, is formed on its side from a colon and a parenthesis mark :) but it can also appear as a character like this .
Emojis depicting the whole range of facial expressions and emotions have become hugely popular in recent years – with researchers finding that 90 per cent of us have used them in texts or emails.
Emojis have even been made the subject of a recent animated Hollywood film, but this research suggests that they should be handled with care when at work.