Johannesburg - The Passenger Rail Service Agency of South Africa's state-of-the-art nerve centre known as a "war room" is ineffective and has had no impact on the train services, the United National Transport Union (Untu) said on Monday.
Transport Minister Fikile Mbalula launched the Germiston-based nerve centre last month, promising an end to commuter train service problems.
The union said there has been no improvements a month after the establishment of the "war room".
"To date, no train drivers belonging to the Untu, the majority union in Prasa, has a telephone number for the “war room" where they can report occurring problems on their routes. It's business as usual to them since the establishment of the “war room” as they continue to bear witness to the stripping of the remaining infrastructure by criminals," secretary general Steve Harris said in a statement.
"Abnormal working of the trains continues with thousands of manual authorisations issued per month nationwide. Train drivers throughout the country, also those working for Transnet Freight Rail, are reporting the theft of overhead cables daily."